Quality

In the area of "Quality", we implement studies allowing the evaluation, analysis and reinforcement of customer satisfaction, as well as the internal working environment within companies.

  • Qualitative Satisfaction Diagnosis.
  • Quality Factors Inventory.
  • Selection of Quality Factors (Multivariable Analysis).
  • Design of Quality Assessment and Modelling Systems (structural equations)
  • Elaboration of indexes.
  • Continuous Quality Monitoring Systems.

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